The UK’s National Health Service (NHS) is making drones a permanent part of its healthcare logistics after a successful pilot dramatically reduced delivery times for urgent medical samples. The expansion could ultimately benefit up to 1.8 million people across southwest London while helping the health system cut costs, reduce emissions, and speed up patient care.

Since February, drones have been flying blood and other diagnostic samples from Nelson Health Centre in Raynes Park to the South West London Pathology (SWLP) laboratory at St George’s Hospital in Tooting. The trip takes just over three minutes by air, compared to roughly 20 minutes by road.

The service is designed to keep urgent samples moving even when London’s roads are congested, an issue that becomes even more challenging during periods of extreme summer heat. Faster deliveries mean laboratories can begin testing sooner, allowing clinicians to make time-sensitive treatment decisions more quickly.

SWLP processes around 51 million diagnostic samples every year for NHS hospitals and family doctor (GP) practices serving approximately 1.8 million patients across southwest London. Following the pilot’s success, the organization plans to expand drone deliveries to additional hospitals, including St Helier, Croydon, and Kingston, while also connecting more primary care clinics.