4:00 PM on a Friday, a ticket came in from our highest-paying customer: "None of our staff are...
4:00 PM on a Friday, a ticket came in from our highest-paying customer:
"None of our staff are receiving your system alerts."
I opened the AWS SES console expecting a quick answer.
Instead: no dashboard, no way to search admin@enterprise-client.com, just a line graph showing 14,000 emails sent, 200 bounced.
No idea which 200, or why.
‘My Soul Left My Body’: Amazon Accidentally Bills Users Billions of Times What They Owe
AWS Billing Glitch Hits Customers With Billion-Dollar Fees
AWS rushes to calm worried customers after system glitch generates invoices for up to $1.5 trillion
Billing software error sends billion-dollar AWS estimates
AWS logró solucionar un millonario problema que cobraba miles de dólares a clientes
Amazon Web Services customers receive bills for up to $1.5tn after global glitch
'My soul left my body': customers see bills in the billions after AWS billing system goes haywire — but don't go emptying your bank accounts
Every month, somewhere, a CFO sends this message: "Our AWS bill was 30% higher. What happened?" And...
$12,000/Month for Logs Nobody Reads Our logging bill was $12,000/month. We were ingesting...
The weekend bill nobody asked for It's Monday morning. Your team's AWS bill arrived Friday...
The invoice arrived on a Tuesday morning. $340. For a side project I'd built in a weekend. A small...
The $50K/Month Monitoring Bill I audited our monitoring stack last quarter. The total cost...
One morning, email on our primary domain just... stopped working. No bounce messages. No error a...
