A few weeks ago I was testing a support-agent setup — nothing fancy, just an LLM with a memory layer...
A few weeks ago I was testing a support-agent setup — nothing fancy, just
an LLM with a memory layer bolted on so it could remember basic facts
about a user across sessions. Subscription tier, shipping address, that
kind of thing.
I ran a simple scenario: the user is already on the enterprise plan. I
A support agent tells a customer their plan is still Enterprise, even though finance downgraded it...
Your agent did not get dumber. The answer never had a place to live. There are four memory tiers and most teams fill exactly one.
Two failed silently. One wouldn't die even after uninstall. The journey to find memory that actually works for AI agents.
I built a cross-session memory system for my agent a few weeks back — four markdown files it reads...
Every session, the LLM starts fresh. The user re-explains their role, their constraints, their...
Retrieval answers what's in your data. Memory answers what happened before. Production agents need both—here's why stitching them…
