Dr. Chih-Han Yu is the CEO and Cofounder of Appier, an AI SaaS company.
Enterprise software is entering a new phase, and most companies are still thinking about it the wrong way.
For the past two years, the focus has been on what AI can do—faster outputs, better interfaces, more capable copilots. But that framing misses the real shift. The change is not about capability as much as it is about execution.
For more than a decade, I've built AI into the core of how enterprises operate. During that time, I've noticed that the companies pulling ahead are the ones whose AI knows when to act, when to ask and when to stay out of the way.
The next phase of enterprise software will be defined by the smartest systems, the ones leaders can trust to make decisions.
