When teens talk to Meta AI about suicide or self-harm, the conversation will trigger a parental notification, Meta said in a blog post Thursday.The new policy expands on existing teen measures designed to inform parents about how their child is using Meta AI. Only parents using Instagram supervision controls will receive the notification.
"We worked with parents and experts to understand which AI conversations warrant an alert — such as those where a teen makes a clear reference to hurting themselves, even if that reference is subtle," Meta said.
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How does Meta AI crisis alerts work? Meta AI already cites crisis helplines and encourages teens considering suicide or self-harm to seek help from a trusted adult. Now, parents will get an alert about such conversations. Meta said it would err on the side of caution for the time being. While concerning chats are flagged by artificial intelligence, Meta manually reviews them before sending an alert. The parent also receives expert-developed suggestions for discussing self-harm and suicide with their child. Parents will receive the alert via an app notification and a separate email, text, or WhatsApp message, depending on the contact information they provided.
