WorldNorth AmericaAIAs robotaxi riders spill drinks, food and fall asleep, cars call 911As companies like Alphabet and Tesla bring self-driving taxis to more cities, the messier aspects of serving unpredictable humans are becoming harder to ignore.Amazon’s Zoox has had to design incentives to keep passengers from trashing cars that lack a watchful human driver. GettyKara Carlson and Natalie LungJul 16, 2026 – 4.00pmWaking up in a Waymo comes as a shock.Ditto Kasendar remembers soft music drifting from the robotaxi’s speakers as he rode home late at night from a friend’s birthday party last year. The next moment, Los Angeles firefighters were opening the door and asking if he was OK.BloombergSubscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber? Latest In North AmericaFetching latest articles