TVS Industrial & Logistics Parks (TVS ILP), a Grade-A warehousing and industrial infrastructure, has launched ONE TVS ILP, AI-driven Operations and Business Development app to enhance client experience and improve operational efficiency.The app features ‘Ask-Me’ intelligence to ensure quick turnaround times for service requests, grievance management and value-added services (VAS) through a single digital interface. It also provides seamless access to real-time onsite information, space availability and other critical operational insights, enabling clients to quickly evaluate options and make informed decisions, said a release.ONE TVS ILP app follows a unique Voice First approach, allowing users to interact while managing their business needs. By learning from user inputs, preferences and interaction history, it delivers contextual suggestions and predictive responses for a more intuitive experience. This facilitates more informed decision-making by reducing blind spots and bringing clarity to every interaction. It also helps anticipate stakeholder considerations, leading to more balanced and strategic recommendations, the release said.The app goes beyond managing enquiries and continues to support customers throughout their lease tenure. Built on a one-click service model with 24x7 assistance, it enables clients to raise service requests for issues such as facility-related concerns, or any other maintenance requirements. Once a request is noted, it records the issue, assists the user and simultaneously alerts the support team for prompt action, the release said.Published on July 15, 2026