Family appeals for help as SHA delay leaves them facing sale of car over Sh514,600 hospital bill

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The Social Health Authority building in Upper Hill, Nairobi. [File, Standard]

A grieving Kericho family is appealing for urgent government intervention after an unresolved Social Health Authority (SHA) claim left them facing the possible sale of a family vehicle over an outstanding hospital bill of Sh514,600 following the death of their mother.

Speaking on behalf of the family, Valentine Chepkirui said they have spent more than a year seeking answers from both the Social Health Authority (SHA) and South Rift Hospital without success, leaving them trapped in a dispute they believe arose during the transition from the National Hospital Insurance Fund (NHIF) to SHA.

"Our mum suffered from Lupus and was admitted to South Rift Hospital on October 15, 2024. She spent 15 days in hospital, including 11 days in the ICU, before she sadly went to be with the Lord," Chepkirui said.