Citi is betting on Tim Ryan, a mild-mannered Bostonian, to bring it into the future. Two years into his tenure, it's still no easy job.
By Alice Tecotzky
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2026-07-13T15:57:04.648Z
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Tim Ryan, Citi's tech chief, said banks will win based on how many people are using AI, more than their specific AI tools.
20,000 layoffs, 14 markets exited, one flatter bank—Jane Fraser's Citi playbook is working. Wall Street wants to know what's next.
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