Voice agents regress in ways no unit test catches — slower, colder, less compliant. Here's how to assert on call quality in CI and emit the signals as OpenTelemetry spans next to your LangChain/LangSmith traces.
In this series we've turned a raw call recording into a structured CallReport
(post 1) and looked at how to extract signals cheaply enough to run on every
call (post 2). Now the payoff: using those signals to stop regressions
before they ship.
A voice agent's behavior drifts. You change a prompt, swap a model, pick a new TTS
Drop a CI gate on your voice agent's call quality in under 15 minutes. Commit a baseline of golden calls, add one Action to your…
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Agent decision quality decays quietly across steps and model updates. Build baselines, online sampling, and drift alarms that…
aws.amazon.comIn this post, we walk you through the Nova Sonic Test Harness, an open source framework that we built to solve both problems. It…
aws.amazon.com
A concrete QA/eval checklist for teams shipping voice AI agents into support, healthcare, fintech, hospitality, and field-service…
