There are 99 issues bugging Telstra, but an absent chief executive isn’t one.Vicki Brady was holidaying in Europe with her family when a software fault hit the telco’s network and caused an outage. It then replicated and kept replicating to have an even bigger impact and took 12 hours until it was mostly restored. It was unplanned and unforeseen.Subscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber? Fetching latest articles