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I count myself among the millions of Millennials out there who grew up knowing the ins and outs of every piece of technology they came across.Learning how to code by changing one’s MySpace page, figuring out how to download albums off of LimeWire, burning Dreamcast games to any disc in proximity and cooking up a beat on FL Studio for our friend’s (failed) foray into rapping stand out as some of my generation’s standout tech memories. As for Generation X, I know a few members of that age group who always called upon me and the other Millennials in their family to help them navigate all the confusing technology they had (and still have!) trouble learning.It’s hard enough explaining to people in their 50s and over how to copy and paste, open multiple tabs on a browser or use a streaming service. It’s even tougher to explain to them how to get the best (and safest) use out of AI tools such as ChatGPT, Gemini, Claude, Perplexity, etc.After close observation of my parents’ and older family members' constant struggles with AI, I took note of them all and did my best to look up the most efficient fixes for each one.Treating AI like a search engine is old hat
(Image credit: Shutterstock)I’ll never forget showing ChatGPT to my mom for the first time and seeing her treat it like Google by asking it a myriad of basic questions, like “What’s the best exercise for someone in their 60’s?” I informed her that she should treat that chatbot more like a collaborator and less like your everyday search engine. For that fitness-based inquiry she brought to ChatGPT, I told her to reframe it as “Interview me and build a workout plan around my bad back, work schedule, and fitness goals.”AI users over 50 should realize that giving AI tools as much context as possible when coming up with a prompt (which is defined as the message you type into a chat box for a chatbot to get a response). Making an AI tool aware of your decades of experience across several areas of your personal and professional life will help it give you more detailed answers catered to you instead of generic ones.Instead of going with “How do I become more productive?”, you’ll get better results by telling a chatbot, “I’m 57, manage a team of 10 people, have ADHD tendencies, travel twice a month, and want to reclaim five hours per week. Build a productivity system for me.”Get instant access to breaking news, the hottest reviews, great deals and helpful tips.Another error I see folks in their 50s and older make with AI is only using it for information and not for decision-making purposes. It comes in handy when trying to compare options before making a purchase, stress-testing plans for an event, creating roadmaps before a road trip, simulating outcomes before making a major life decision, etc. And in those cases, being as informative as possible with your prompt while leaving out your most vital details (names, financial information, emails, personal address, etc.) is key.Other problems and more fixes
