Mitel Introduces H60 DECT Headset Bringing AI-Powered Communications to Frontline Teams in the Moments That Matter Most
New headset brings together enterprise-grade DECT mobility and generative AI capabilities to drive frontline workforce productivity, improving operational efficiency and customer service
Mitel, a global leader in business communications, has today announced the release of its H60 DECT headset, an enterprise-grade SIP-DECT headset designed to support frontline workers across industries like retail, healthcare, manufacturing, and government with hands-free communications. With single-touch access, voice activation, and push-to-talk functionality, the headset enables users to connect instantly with colleagues, teams, and AI-powered tools integrated into high-value and mission-critical workflows.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260709187686/en/
Designed to go beyond conventional headset functionality, the H60 integrates natively with Mitel Workflow Studio with support for speech-to-text and text-to-speech, allowing frontline workers to instantly trigger AI-driven workflows — from checking product availability and updating tasks to retrieving customer information or improving the delivery of hospital patient care— all hands-free, without stepping away from their activity.
