The court said maker-checker approvals and payment schedules do not establish payment of the money.
By
Joseph Wangui
Correspondent
Nation Media Group
Banks defending disputed payment claims must prove funds reached the intended recipient rather than rely on internal processing records, the High Court in Nairobi has ruled.
The court added that KCB's internal process of escalating the complaint from its headquarters to the branch "resulted in a delay…
The bank's liability arose from its failure to protect the account after the fraud had been reported.
Ms Rogo moved to court in February 2025, suing Safaricom and M-Pesa Holding Company over an alleged Sh125,658 loss.
A bank may be liable for freezing a customer's bank account without verifying whether the directive was made pursuant to a court…
This stemmed from a dispute over Sh14m frozen during investigations into a Treasury Bonds fraud.
The High Court set aside a Sh8.4 million refund award but upheld findings that the lender unlawfully varied interest rates and…
