Accruent and Carter Synergy Partner to Reduce Downtime and Improve Facility Performance for Multi-Site Facility Managers

Strategic Partnership combines Accruent’s IoT predictive monitoring and CAFM system with Carter Synergy’s HVACR technical expertise to improve uptime, reduce reactive maintenance and optimize energy performance across multi-site estates

Accruent, a leading provider of solutions to unify the built environment and an operating company of Fortive (NYSE: FTV), today announced a new strategic partnership with Carter Synergy, a leading provider of refrigeration, HVAC, mechanical, electrical and facilities management services. Through the partnership, Accruent will integrate Carter Synergy’s Technical Bureau Services and deep HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration) expertise into Accruent and its broader integrated facilities management product suite, enabling retailers to improve service quality, enhance operational performance and better manage critical assets across large, multi-site estates and portfolios.

This partnership strengthens Accruent’s support for multi-site facility managers, including grocery and retail organizations facing increasing pressure to reduce downtime, manage energy consumption, address skills shortages, and maintain regulatory compliance across complex facilities environments. By combining Accruent’s IoT-based monitoring and intelligent anomaly detection with Carter Synergy’s specialist HVACR and refrigeration expertise, Accruent can offer customers a technical bureau service under a single contract. This gives retailers access to specialist support that extends and optimizes internal teams and helps turn asset data into actionable insights. The combined offering will help customers improve refrigeration and building asset reliability, reduce reactive maintenance, support food safety and environmental and refrigerant compliance requirements, and identify opportunities to optimize energy performance across supermarkets and retail environments.