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Every text, hallway chat and vague message may be weakening your leadership. Here’s how to rebuild authority through structure.
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Imagine getting an 8 p.m. text from one of your staff asking to move their hours. Normally, you respond. Another day, another team member sends a midnight text that they will be late for the early morning briefing. On your way to the office, one of the top managers holds you up in the hallway to give you a report on the last quarter.
