TL;DRStarling Bank is cutting around 130 jobs as it restructures operations and pushes AI deeper into its business. The neobank’s profits fell for a second consecutive year, but its technology licensing arm Engine grew revenue 25%.
Starling Bank is cutting around 130 jobs, roughly 3% of its 4,000-strong workforce, as the London-based neobank restructures its banking and technology operations. Staff were told this week that the changes were intended to simplify how the company operates, reduce duplication, and accelerate product delivery.
The cuts come as Starling pushes AI deeper into its operations. In March, it launched Starling Assistant, an agentic AI tool that can set up savings goals, organise bill payments, and quiz customers on their spending patterns using voice or text prompts.
Falling profits in a falling-rate world
The restructuring follows a second consecutive year of declining earnings. Pre-tax profit fell to £217 million in the year to March, down from £223 million a year earlier, while total revenue dropped from £940 million to £887 million.
