The Department of Home Affairs (DHA) says it is making progress ahead of schedule in its digital transformation agenda to reform all systems and processes by decentralising access to services through technology.
The reform programme, started in 2024, to use technology to bring services directly to citizens is delivering measurable results and more ambitious reforms will be introduced.
“By driving innovation and embracing digital transformation, we are delivering well ahead of schedule, and we will not rest until we complete this work to deliver dignity for all,” says Home Affairs Minister Dr Leon Schreiber.
The department highlighted some of the projects it delivered over the past two years.
In terms of digitalising and securing the immigration system, the Electronic Travel Authorisation has introduced facial recognition and advanced document verification to modernise visa processing.
