Estate managers across Nigeria are turning to software to simplify the growing complexity of managing residential estates, as manual tools such as spreadsheets and WhatsApp groups become difficult to sustain.
Vendr.ng, a property management technology company, noted that many estate managers begin experiencing operational challenges as the number of occupied units grows, with tasks such as service charge collection, utility billing, maintenance requests and visitor management becoming more difficult to coordinate manually.
According to the company, software is helping estate managers automate these processes, reducing administrative work while improving transparency for residents and property developers.
“Many estates start with Excel sheets and WhatsApp because they are simple and familiar,” Nwoye Izuchukwu, co-founder of Vendr.ng said.”But as estates grow, manual coordination begins to consume significant time and creates room for billing errors, delayed maintenance and payment reconciliation challenges.”
Ijeoma Ejikeme, business operations manager at Bossman Homes, Lagos, said as the company’s estates and resident population continue to grow, managing operations with spreadsheets, manual records, and WhatsApp groups was no longer sustainable.
