Omilia Appoints Armando Trivellato as EVP Growth Latin America and Iberia
Enterprise CX veteran joins Omilia to lead go-to-market across Latin America, Spain, and Portugal
Omilia, a global leader in Self-Learning Agentic CX, today announced the appointment of Armando Trivellato as Executive Vice President Growth to lead the company’s go-to-market strategy across Latin America and Iberia.
In his new role, Armando will build Omilia’s commercial presence across Latin America, Spain, and Portugal - markets where enterprise demand for agentic CX automation is accelerating and where Omilia has seen growing interest from financial services, utilities, and telecommunications providers. He will be responsible for go-to-market strategy, partner development, and enterprise sales across the region.
Trivellato brings more than 25 years of experience in leadership roles at multinational technology, telecommunications, and customer service companies. Prior to joining Omilia, he served as Head of Tech Sales at Atento, where he led the growth strategy of Atento’s technology services portfolio, focusing on the commercialization of these products in the U.S., EMEA and Brazil. Trivellato was previously Vice President of Iberia and Latin America at Five9, where he played a key role in opening strategic markets and collaborating with major enterprise brands in the CX space. His career also includes senior positions at Poly, Avaya, and Lucent Technologies.
