Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer
Unum Group (NYSE: UNM) has promoted Andrew Walker to Executive Vice President, Chief Customer Operations Officer. In this role, Walker will continue to lead the company's Customer Operations organization, overseeing the teams, capabilities and transformation efforts that support how Unum Group shows up for customers, partners and the businesses it serves.
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“Andrew has quickly made an impact by strengthening the way we serve customers and run our operations,” said Rick McKenney, president and chief executive officer of Unum Group. “This expanded capacity reflects the critical role Customer Operations plays in how we deliver for customers every day. Andrew brings the operational discipline and focus needed to keep that work moving forward.”
Walker joined Unum Group in 2025 as Senior Vice President, Chief Customer Operations Officer. Since joining the company, he has focused on strengthening operational performance, simplifying processes and advancing initiatives that support better outcomes for customers, partners and the business.
