Published Jun 30, 2026, 10:57 PM EDT
A veteran-founded telepsychiatry company is making the case that the biggest barrier to mental health care for veterans isn't availability.
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Published Jun 30, 2026, 10:57 PM EDT
Paul Kim knows what it feels like to pick up the phone to find mental health care and hear nothing back. An Army veteran who served in Iraq with the 506th Infantry Regiment — the unit at the center of the PBS Frontline documentary “The Wounded Platoon” — Kim spent years after service struggling with PTSD before eventually seeing a Department of Veterans Affairs psychiatrist, who finished the appointment in under 10 minutes, handed him a prescription, and moved on. "He didn't educate me about my diagnosis at all," Kim said. "There was no treatment plan. I was non-compliant because I had no idea what the goal was." That experience led Kim to spend a decade studying the behavioral health industry before co-founding Sensible Care, a veteran-founded telepsychiatry and teletherapy company now operating in six states and accepting Tricare. In a conversation with Military.com, he outlined what veterans most need to understand about mental health telehealth — and why the barriers that kept his generation from getting care are no longer as fixed as they once were.
