How Steward™ Helped CDW Turn a 45-Minute ITAD Process into a One-Minute Workflow
CDW credits mender’s lifecycle platform with helping close new business, deepen customer relationships, and reduce statement-of-work generation from 45 minutes to under one minute.
For years, one of the slowest parts of an IT asset disposition deal was not always the work itself. It was paperwork.
Generating a customer-specific statement of work could take approximately 45 minutes of manual effort before a seller could even respond to a client. With mender’s Steward™ platform, CDW sellers can now complete that process in under one minute.
That single change captures what mender set out to prove with Steward™: the downstream side of the IT lifecycle, long treated as an afterthought, can move with the same speed, visibility, and operational discipline expected across modern enterprise IT.
