AWS launches forward-deployed engineering team to speed enterprise agentic AI adoption

Amazon Web Services Inc. said today it’s rolling out a new dedicated organization to bring agentic artificial intelligence systems, built on the same technology, to customers by embedding engineers in enterprise customer operations.

Backed by a $1 billion investment, the dedicated Forward Deployed Engineering department will bring what the cloud computing giant calls AWS frontier teams into the field. These are small groups of experienced experts who work directly within enterprise companies, along with AI agents, to customize, wire up and educate customers.

Agentic AI is at the forefront of the company’s new approach, Francessca Vasquez, vice president of Frontier AI Engineering and Services, told SiliconANGLE in an interview. Agents are changing the business landscape in ways never seen before, and customers are caught in the turbulence, trying to keep up with the transformation.

“It’s like the next inflection point,” Vasquez said. “It’s not just workloads and use cases. It is really taking a true business workflow end-to-end.”