A mechanic is calling out one of his peers for doing a poor job diagnosing a woman’s car troubles. He says the incident underscores the importance of getting diagnostics from a knowledgeable and trustworthy mechanic.
In a TikTok with over 13,600 views as of this writing, Jimmy Avila (@boss_shittg) claims a fellow mechanic's diagnostics were wrong and could've cost his customer a lot of money.
“This customer supposedly got diagnosed at another shop. This is why it’s important to only get customers that follow your process,” he begins.
The previous mechanic purportedly recommended replacing the master cylinder and the brake booster. Then the woman called Avila to see how much labor it would cost to replace those two parts, he says. He says he told her he’d need to do his own diagnosis to ensure the issue actually gets solved.
“I told her we can’t give her labor. We’ll have to diagnose the car, that's the way we work. Now why? Because if we change the part the customer is asking for and the problem is not fixed, then we just stand there, They look at me like I am the one that doesn’t know what I am doing,” he says.
