Jun 29, 2026 – 6.13pmMore than 1 million Qantas customers who were denied refunds for flights cancelled during the COVID-19 pandemic will begin to receive notices about how they can apply for compensation from the airline.Qantas on Monday started sending notices to customers who received flight credits between 2020 and 2022 instead of refunds, telling them that they are eligible for compensation as part of a March settlement to a class action in which the airline agreed to pay out about $105 million.Subscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber? Fetching latest articles
Qantas begins notifying 1m customers of pandemic payouts
Affected customers will receive at least $50 in compensation under the terms of the class action that the airline settled in March.
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