A woman says a routine drive in her Ford Expedition took a terrifying turn.

Cassie (@bird_and_bear), an artist and children’s book author based in Louisiana, shared her experience after she says a recent drive with her 19-year-old son ended with questions about whether her SUV is safe.

“This video is for Ford,” she says.

Cassie drives a Ford Expedition Limited Stealth Edition, which she loves. But recently, she says, she had an experience that changed how she felt about the vehicle.

Cassie says she was driving with her son in the passenger seat when “all of a sudden” she heard something near the front of her car. She says the sound was akin to a rifle going off. “I thought we’d been shot,” Cassie says, adding that the noise “rocked the whole vehicle.”