Verint Celebrates Customers Delivering Measurable AI Outcomes at Engage 2026

ENGAGE 2026 —Verint® recognized Global Customer Award winners driving real business impact during Engage 2026. These awards acknowledge organizations pushing AI beyond pilots and into real-world use.

The companies celebrated at Engage 2026 are setting the bar for AI in the contact center while much of the industry is still spending heavily on AI without improving key metrics. These winners moved AI into production workflows, tied it to specific business goals and delivered measurable outcomes in customer experience, agent capacity and self-service resolution.

Submissions were evaluated against documented business results and awarded in categories tied to measurable outcomes.

The 2026 winners: