Residents of a flagship housing estate in Poole, Dorset, are “appalled” after a Thai massage parlour operating from a garden cabin was granted retrospective planning permission. The decision has sparked anger among residents of the Carters Quay development, who are bound by strict contractual rules prohibiting businesses from being run from their homes.The rules even ban parking branded vehicles on their properties.Preeyaphon Wansanit established the therapy room in the back garden of her rented property, prompting neighbours to complain to the local council after she distributed advertising leaflets. Ms Wansanit was subsequently instructed to apply for planning permission retrospectively.Her application drew 18 objections from residents, citing concerns over increased parking problems and security issues due to clients “coming and going” day and night. The massage parlour is run out of a garden cabin (BNPS)However, BCP Council has now ruled that the business does not constitute a "material change of use" of the site, allowing the 9ft wide by 6.6ft tall cabin to remain.Planning officer Camila Bastidas said she found the operation does not have a significant impact on neighbouring properties.She said the size of the business was limited, with Ms Wansanit the only employee and the spa open part-time.The council will impose conditions that the spa opening hours are restricted to 9am-6pm Monday to Friday and 9am-1pm on Saturdays and limiting customers to one at a time, with a 30-minute gap between appointments.The planning officer said granting of planning permission does not override the covenants in place for Carters Quay.But residents have reacted angrily to the decision.Marketing materials for Ms Wansanit's massage business (BNPS)One neighbour, who did not want to be named, said: “I'm appalled that the council has said it is okay for this business to continue and I'm appalled that it's been done retrospectively.“I have no idea where this leaves things with the covenant.“This is a residential estate, people working from home is one thing, a business that brings in clients from outside is something different entirely.”Neighbours previously accused Ms Wansanit, who is a single mother, of breaking the terms of the residential contract.Cesar Camacho said: “Running any kind of business – dog grooming shed or other – on the estate is forbidden. The owner is contractually obliged to respect this, but does not.“This is not an honest and law abiding approach to setting up a business.”Residents of the sought-after family neighbourhood have to abide by strict rules (BNPS)Speaking after the council's decision, Ms Wansanit said she was glad she can keep her garden business.She said: “I'm pleased the application has been approved and I appreciate the council's consideration.“I'm grateful for the positive decision and look forward to moving ahead.”Speaking about the 30-minute gap between clients, she added: “I do not anticipate any significant problems.“I understand the purpose of the condition and will work within those requirements to ensure everything operates smoothly.“The local residents should have no concerns.”
Residents ‘appalled’ as council approves massage parlour on new Poole estate
Strict contracts at the development bar residents from running businesses from their homes






