Jet2 has rolled out a '72-hour' update so passengers can check live flight times and its status before even getting to the airport, to help make travel over summer even easier12:29, 23 Jun 2026Just ahead of the summer holidays, Jet2 has rolled out a new '72-hour' update for passengers.‌Travellers flying with Jet2 will now be able to check live flight times, monitor their flight status and receive any updates 72 hours prior to departure. The new functionality was introduced this week and is designed to provide customers with accurate, up-to-date information about their flight to help ensure their journey runs as smoothly as possible.‌The new handy features come courtesy of an upgrade to the airline's app, which will also enable passengers to find out how and when they can meet their Jet2 in-resort Customer Helper. Times, locations and the Customer Helper's name will be made available to holidaymakers via the app, making it even easier to access assistance and information about their holiday.‌The update comes at the ideal moment ahead of the summer holidays, one of the busiest periods for travel. It's expected to make travel more straightforward for passengers as they'll have instant access to crucial flight information at the touch of a button, reports Chronicle Live.David Hills, Chief Customer Officer at Jet2, said: "We are always looking at how we can continually improve the experience for our customers and digital innovation is a critical part of that. We are very pleased to be launching this new app functionality, which makes travelling with Jet2 even easier and more convenient. By putting more real-time information in our customers' hands, we are improving our industry-leading customer experience even further."‌"This is part of our continued investment in delivering the very best customer service there is, and it is another example of how we are continuing to evolve our app and digital offering in response to what customers want from us."Last year, Jet2 introduced its 'Live Transfer Status' app feature, enabling passengers to track their coach transfer to the departure airport from their holiday destination in real time. This covers coach services when returning from the Balearics, Canaries, Mainland Spain, Morocco, Turkey, and Bulgaria, and is set to expand to Greece, Cyprus, Malta, Faro, and Madeira this summer.‌Elsewhere, Jet2 has urged passengers to take action "at least 12 hours" before their flight.With a packed summer season on the horizon and thousands of holidaymakers expected to board their flights, Jet2 has published guidance on arrivals and departures on its website. The airline advised customers: "Please check this section of the website at least 12 hours before your flight for the latest flight information."It continued: "Further information can be found by using the [above] search panel by entering your flight number or route. We recommend arriving at the airport at least 2 hours before your scheduled departure time.Article continues below"Please remember - check in desks close 40 minutes before this. In the event of flight disruption our dedicated Operations teams are working hard behind the scenes at our UK-based HQ to get you on your way as soon as possible."Do you have a travel story to share? Email webtravel@reachplc.com