Rivian performs about half of all service requests through mobile techs today.
The company wants to raise that figure to around 80%.
Around 800 vehicles are in Rivian's mobile tech fleet today—eight times the number of physical service centers it operates.
With the deliveries of the Rivian R2 finally underway, the California startup now has a new goal for the service side of its business: bring the shop to you, so you never have to visit one for minor repairs.
Obviously, the cars will have to be fixed at some point during their life. That's a no-brainer, but when they do require a fix, Rivian wants to bring the service to you—whether your car is in the driveway or on the side of the mountain.
