A woman says she went to Take 5 Oil Change for a routine service, but left questioning the price after her final bill was much higher than she anticipated.

Reena Woo (@reenaree86) shared her experience after she said a standard oil change quickly became pricey. She recorded the video from inside her car while she was getting her oil changed. Woo panned her camera over to show viewers the shop’s listed prices.

Woo says a mechanic told her that “due to the shortage of oil,” the shop did not have the oil needed for the “core” oil change, which cost $88.49. Instead, she claims she had to get the “ultimate” package, which was listed at $123.49.

“And my truck requires three additional quarts of oil, which is $14 apiece, so you do the math,” Woo says.

By the end of the visit, Woo says she felt like she was being “ripped off.”