Actor and director Revathy loves flying from Kochi International Airport — and she flies for work at least twice a month. “It is designed in such a way that it has a single floor for most processes and you go through so easily. Even the pick-up area for cabs is organised so well,” she says. It handles 180-225 flights per day as compared to bigger airports like Delhi and Bengaluru, which handle 800 to 1,450, respectively. “Goa’s airport was also comfortable when I flew from there with my parents, who both used wheelchairs. But Bengaluru’s T2, while beautiful, is too long a walk!”
Revathy
For millions of Indians who choose to fly, airport design is crucial. It makes all the difference between a pleasant travel experience and one filled with stress, serpentine queues and dimly lit interiors. Airport architecture and design are no longer about just efficiency. Today, globally, the focus is on modernising terminals, enhancing sustainability, and creating intuitive design to improve passenger experience. And India is catching up, even while collapsed roofs and glass panels shattering continue to make headlines.
“Terminal 2 in Mumbai is well maintained and easy to get through. Also, the staff are attentive. While travelling from there last year, I had not booked a wheelchair. But they noticed my gait and made it a point to request one for me. It made the whole journey so much smoother, and a welcome reminder how these positive experiences leave a lasting impression.”Yvonne RasquinhaSenior traveller
