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In delayed crisis responses, there is a lesson to take away: Silence breeds noise. Noise derails us from the path towards truth.
Dear reader,
We have witnessed unfortunate events unfold over the past couple of weeks: the drowning of two student athletes from Ateneo, and an alleged denial of PhilHealth benefits to a member who passed away less than 24 hours after confinement.
Both crises appear to have been mismanaged at the onset and were exacerbated by a lack of transparency and, frankly, compassion. Both happened at a time when trust in some institutions, whether government or private, is crumbling, if not yet turned to dust. But what cannot be rebuilt are the futures of people whose lives were lost.
