PremiumCarolyne Meng-YeeInvestigative reporter·NZ Herald·21 Jun, 2026 08:00 PM6 mins to read‌Mark Roberts and partner Kathryn Ross have been in a wrangle with AA Insurance after a mouse ate through wiring and ruined an oven in their rental property. Composite photo / NZMEA dead mouse in an oven is not, most people would think, the sort of thing that ends in an insurance dispute.But for Mark Roberts and his partner, Kathryn Ross, it has.

AA Insurance is refusing to cover the cost of replacing an oven after a mouse became