The word “agent” is everywhere in enterprise software right now, which is exactly why Convey does not want to use it.

The startup has raised a $38mn Series A led by Andreessen Horowitz, with Khosla Ventures and Pear VC joining. Its pitch is a deliberate rebrand: not AI agents that complete tasks, but AI “teammates” that own an outcome.

“Agents feel a bit overloaded at this point,” co-founder and chief executive Rohan Chopra told Business Insider. “We emphasise teammate over agent because the teammate is responsible for an outcome, not just a specific task.”

From DoorDash to back-office drudgery

Chopra, one of DoorDash’s earliest employees, traces the idea to a colleague who spent his days manually texting drivers to assign deliveries. DoorDash automated that work away; Convey wants to do the same for companies without DoorDash’s engineering budget.