Genesys Chief Product Officer Olivier Jouve to Retire and Join Board of Managers

Glenn Nethercutt promoted to Executive Vice President, Chief Technology Officer and Mike Szilagyi named General Manager, Senior Vice President, Head of Product as part of planned leadership transition

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced that Olivier Jouve, chief product officer, will retire from the company effective June 30, 2026, and will join the Genesys Board of Managers. As part of a planned leadership transition, Glenn Nethercutt, currently chief technology officer (CTO), has been promoted to executive vice president and CTO, expanding his leadership responsibilities across the company’s product and technology organizations.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260615697157/en/ Olivier Jouve will retire from his role as Genesys CPO and will join the Genesys Board of Managers.

Mike Szilagyi, currently general manager, product management, has been named general manager, senior vice president, head of product, and will report to Nethercutt. In his new role, Szilagyi will lead product strategy, management, marketing, and experience across the Genesys portfolio.