I have a Mac Studio M2 Max with 32 GB of RAM and a 1 TB SSD in front of me. While not the most powerful personal computer you can purchase today, it is among the most computationally capable ever made—a vastly capable machine. So why do I have to wait for typing to catch up with me and see a rainbow spinner on the regular?

I’ll tell you why: iCloud Drive and Spotlight. Apple lacks any transparency about how iCloud Drive works or fails. The same is true of Spotlight. These big black boxes churn away, performing a million billion operations a day, and we don’t know exactly what they do. That’s not me being conspiratorial: I honestly don’t care what’s happening under the hood—until it breaks. Without diagnostic tools, even someone like me, ostensibly an expert, can be completely at a loss and waste many hours.

I wrote “Cloudy with a Chance of Insanity: Unsticking iCloud Drive” for TidBITS back in October 2023 about a multi-month odyssey with Apple technical support in trying to dislodge unsyncable files.1 That problem has barely surfaced since—an 80K file will sometimes get stuck for a while—and I thought Apple might have really solved syncing, at least as exhibited on my Mac. I receive dramatically fewer emails about iCloud Drive than I used to, which is another data point.