Jet2 explains online booking 'every time' rule over details sent to customers
A customer said they couldn't find some details on their online Jet2 account
Money
Nicholas Dawson
11:44, 15 Jun 2026
Jet2 explains 'every time' rule when booking online
A customer said they couldn't find some details on their online Jet2 account
TL;DRAI
Jet2 clarified that booking details are sent via email on each reservation; customers cannot retrieve them from online accounts, limiting appeal documentation options. The airline's online check-in capacity limit reveals infrastructure scaling constraints when demand exceeds system design.
547 words~2 min read
