A woman says O’Reilly Auto Parts saved the day after she claims AutoZone was unable to help install her new car battery.

User @farmers_laughter2021, a content creator who typically does not post car-related videos, shared her experience after getting help replacing her vehicle’s battery.

“Thank goodness for O’Reilly! AutoZone had no idea how to put the battery in, so they lost that $286.00 sale,” she wrote in the text overlay of her clip.

In the video, @farmers_laughter2021 showed an O’Reilly employee working under the seat of her vehicle while praising the store for helping her.

The clip sparked a discussion in the comments section about what customers should expect from auto parts stores.