You built an outreach agent, it sent 80 follow-ups this week, and you have no idea what happened to any of them. Did the prospect open the message? Click the demo link? Is the silence a "no" or a spam-folder problem? Without engagement signals, your agent is firing into the void and your follow-up logic is guesswork.
The fix has two parts: turn tracking on when you send, and subscribe to the webhooks that report what recipients do.
Tracking starts at send time, not after
Opens, clicks, and replies are only reported for messages sent with tracking enabled — you can't retroactively track a message that's already out. On the Send Message request, pass a tracking_options object with three booleans plus an optional label that gets echoed back in every notification:
curl --request POST \
