Elizabeth Bratton and Stephen FoleyJun 13, 2026 – 5.00amLondon | New York | A KPMG report on how artificial intelligence is being used by businesses across the world exaggerated adoption of the technology with bogus case studies that appear to have been based on AI hallucinations.The October report, Redefining excellence in the age of agentic AI, made numerous false claims about the use of AI by organisations including the Swiss bank UBS, the UK’s National Health Service and the public transit groups Swiss Federal Railways and Transport for London.Financial TimesSubscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber? Fetching latest articles