A quick note on the links below. The DigitalOcean and Vultr links in this article are referral links. If you sign up via them, you get a free credit on your new account (currently $200 over 60 days for DigitalOcean and up to $300 for Vultr) and the author of this article gets a small referral credit too, at no extra cost to you. AWS does not run an equivalent referral program, so the AWS links are normal links. The review below is the author's own evaluation; the credits do not change the recommendations.
If you have ever spent a workday watching your website refuse to load, you are not alone. In a recent outage, a single building in Northern Virginia hosting one of Amazon's availability zones (the cloud-industry term for one campus's worth of servers in one region) got too hot. The hardware shut itself down. AWS calls this a thermal event. Customers around the world have other names for it.
Big enterprises ride out outages like this. They have multi-region setups, dedicated SRE teams, and SLA credits that will refund a small fraction of their monthly bill. Small and mid-size businesses do not. They lose a day of revenue, scramble to reassure customers, and then read a post-mortem in a few weeks that explains what went wrong in language that does not help them recover the lost revenue.
