Douglas Rissing/Getty Images
By
Edward Graham,Managing Editor, Nextgov/FCW
By
Edward Graham
GSA Deputy Administrator Michael Lynch said 70% of the agency’s workforce now regularly uses AI, which equates to “about 400,000 hours of just automation we've been able to unlock with technology.”
GSA reached 70% workforce AI adoption (from 15% in 18 months), unlocking 400,000 hours. OneGov's Microsoft/Amazon/OpenAI dominance across 3.4M federal users signals vendor consolidation—IT teams should expect training demand and budget pressure matching government-scale adoption.
Douglas Rissing/Getty Images
By
Edward Graham,Managing Editor, Nextgov/FCW
By
Edward Graham

Agencies are increasingly turning to the governmentwide buying program for AI tools as officials pitch both lower costs and…

Birgit Smeltzer, director of GSA’s Office of IT Products, IT Category, said “more than 120 orders have been placed against…

After testing successful approaches internally, the agency is inviting federal employees across government to see how they can…

The chief human capital officers also emphasized the importance of improving the skillset of the mid-career workforce.

The playbook’s framework has already helped the agency save hundreds of thousands of hours, and other agencies can now make use…

The new framework from the General Services Administration pulls together internal lessons on process improvement and automation,…

Employees say they spend more time managing AI than producing work

US Department of Defense uses AI to draft congressional reports in hours instead of weeks

AI is taking some parts of background checks from 'months to hours,' clearance agency says

1.5 million Defense Department workers are now using the military's generative AI every day, Pentagon official says

AI is taking background checks from 'months to hours,' clearance agency says