Published on
11/06/2026 - 12:28 GMT+2
Payments giant Visa has embedded its network inside ChatGPT, allowing the chatbot to shop and complete transactions independently on behalf of users in a move that marks a significant expansion of AI-powered commerce.
The tie-up means AI agents can not only recommend products but complete purchases at any merchant that accepts Visa. Previous attempts at this kind of technology had been confined to a single retailer or a small set of enrolled merchants.
OpenAI will provide the technology allowing agents to interact, make decisions and initiate purchases through ChatGPT. Visa, the world's largest payment network outside of China, will handle payment authorisation and fraud monitoring.
