Pluralistic: Daily links from Cory Doctorow
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One of the surprise breakout software products of the early web was Lotus Notes, a kind of primitive precursor to all-in-one office productivity suites like GDocs, Office365, etc. It was so important that its creator, Ray Ozzie, was promoted to Microsoft's Chief Software Architect, succeeding Bill Gates himself:
https://knowledge.wharton.upenn.edu/podcast/knowledge-at-wharton-podcast/the-man-who-would-change-microsoft-ray-ozzies-vision-for-connected-software/
People who remember Notes tend to deride it for its clunky user interface and demi-functional administrative tools. But what made Notes so central to Microsoft wasn't its polish – it was the fact that Notes represented a brokered peace between IT managers, who wanted mainframe-like control over everything their users could do with business equipment, and the users themselves – workers who kept smuggling internet-based tools into the enterprise network on the very sensible grounds that they had a job to do, and these were the best tools to do it.
