Your AI feature works in the demo. It fails in production 3 weeks later. Nobody touched the model....
Your AI feature works in the demo.
It fails in production 3 weeks later. Nobody touched the model. Nobody changed the code.
The only thing that changed: the inputs got messier.
Here's the setup:
You're at a SaaS company. 50,000 support tickets a week. Your team builds an AI triage system — GPT-4o classifies each ticket into 6 categories (billing, bug, feature request, account access, security, other) so the right team gets it instantly.
You have an AI product with 4 specialized agents: a Planner, a Researcher, a Coder, and a...
Author(s): Vinamra Yadav Originally published on Towards AI. The demo worked perfectly. You ran it twenty times. You showed it to…
Most AI agent demos look impressive for the first 10 minutes. The agent receives a task. Calls...
Your AI agent remembered the user's name. Then it forgot what it was doing. Here's the setup: User...
The agent looked unstoppable in the demo. Six weeks later it is still "almost ready to go live." If...
This month the front page filled up with AI agents going off the rails — one reportedly ran its...
