“As we enter the next step of our company strategy and operating priorities, we have made the hard decision to make changes to some roles and teams across the company,” an internal email read.

The company employs more than 500 people with an unclear number of roles affected.

Tools for Humanity carries a $2.5 billion valuation backed by Andreessen Horowitz, Bain Capital, and Khosla Ventures.

Despite millions of sign-ups, the company has struggled to show how its volleyball-sized iris-scanning Orb generates steady revenue.

Regulatory pressure compounds the problem, with South Korea fining the firm $830,000 for data collection violations and Brazil ordering it to stop paying residents for iris scans.