Pega expands AI platform with agent orchestration, development tools and new pricing model

Workflow automation vendor Pegasystems Inc. today unveiled a broad set of artificial intelligence enhancements aimed at helping enterprises deploy AI agents in mission-critical business processes while maintaining governance, reliability and cost control.

Announced at the company’s PegaWorld conference, the updates span agent orchestration, application development, workforce training and a new pricing model intended to address growing concerns about the cost of large language model-based AI.

The announcements are part of the Pega Infinity ’26 release, which is expected to be available in the third quarter.

“I feel comfortable declaring that Infinity ‘26 is probably our most ambitious product release in over a decade,” said Kerim Akgonul, Pega’s chief product officer.