Finance Minister Enoch Godongwana. Consumers are increasingly falling victim to cybercrime through banks, leaving them vulnerable and without recourse. This open letter urges the Minister of Finance to implement accountability measures for financial institutions to protect consumers.

Consumers are increasingly falling victim to cybercrime through banks, leaving them vulnerable and without recourse.

This open letter by Trudie Broekmann Attorneys urges the Minister of Finance to implement accountability measures for financial institutions to protect consumers.

We are a law firm specialising in Consumer Law. We assist ordinary consumers to enforce their legal rights and as a result we have a keen interest in the legislation as well as systems of redress available to consumers.

We have recently been inundated with consumers complaining that they have fallen victim to cybercrime perpetrated through the very institutions entrusted with safeguarding their money, the banks.